Guides

Fixes for the call that still cannot hear you

Tell a short wizard your setup, or open the device test that matches the problem. Microphone Test is the first check.

Updated Oct 2026

Zoom mic not working

A five-step fix that changes with Windows, macOS, Ubuntu, the Zoom app, and whether people cannot hear you or the mic is missing.

Start the wizard

Every test

Microphone Test

Check input level, noise floor, and clipping in the browser. The analysis stays on this device. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Webcam Test

Preview your camera, check resolution and frame rate, and save a snapshot on this device. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Speaker Test

Play left, right, and stereo tones, then a frequency sweep, with the volume kept in your control. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Keyboard Test

See each physical key light up, check rollover, and spot double presses. Keystrokes are not stored. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Mouse Test

Check buttons, the wheel, double-click timing, and how steadily the pointer reports movement. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Controller Test

See buttons, sticks, drift, and vibration for Xbox, PlayStation, and Switch-style pads. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Display Test

Measure refresh rate, find stuck pixels, and look for ghosting and color banding. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Meeting Check

Walk through mic, camera, speakers, and a rough network check, then get one readiness score. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Speed Test

Measure ping, jitter, download, and upload with random bytes. This check sends random bytes to measure the connection. It does not send audio, video, or keystrokes.

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Decibel Meter

Measure sound level with your microphone. The reading stays in this tab. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Voice Recorder

Record audio in the browser and download the file to this device. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Online Tuner

Tune a guitar, bass, or ukulele from the microphone. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Tone Generator

Play a sine, square, triangle, or saw wave at any frequency. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Metronome

Keep time from 30 to 240 BPM, with tap tempo and an accent. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Headphone Test

Check left, right, and both channels, then take a short side quiz. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Bass Test

Play low frequencies from 20 Hz to 125 Hz and sweep the range. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Webcam Mirror

Preview the camera with mirror, brightness, contrast, and zoom. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Webcam Recorder

Record the camera, with optional microphone audio, and download the clip. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Click Speed Test

Count clicks per second over 1, 5, 10, or 30 seconds. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Mouse DPI Test

Estimate mouse DPI by moving a known distance. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Dead Pixel Test

Fill the screen with solid colors to find stuck and dead pixels. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Refresh Rate Test

Measure the frame rate the browser is painting, in hertz. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Ghosting Test

Move bars across the screen to compare motion blur and trails. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Screen Info

Show resolution, pixel ratio, browser, and device details. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Color Test

Check grayscale steps, gradients, and a simple gamma match. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Ping Test

Measure latency, jitter, and lost requests to this site. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Typing Speed Test

Measure words per minute and accuracy on a timed passage. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Reaction Time Test

Measure how fast you respond, in milliseconds. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Aim Trainer

Click targets and see your average time and accuracy. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Number Memory

Remember a number that grows by one digit each level. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Visual Memory

Remember which squares lit up, then click them back. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Touch Test

Draw with one or more fingers and look for dead zones. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Vibration Test

Play short patterns on the vibration motor. Allow the browser prompt, then read the result here. The capture stays in this tab.

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Sensor Test

Read orientation, motion, and compass heading when the device has them. Allow the browser prompt, then read the result here. The capture stays in this tab.

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